United States and International
Shipping costs are NOT refundable.
Shopping carts that calculate shipping automatically often add a considerable
amount of overcharge to
what may be your true shipping cost.
Most automated shipping calculators are using 7 or 8
shipping zones to determine a shipping cost.
True shipping costs can vary dramatically.
As a result, the vendor is forced to overcharge some to
compensate for the undercharging of others.
Candles and Woodcrafts charges minimum shipping fees for each order
and each location by individually calculating the shipping costs
for each order.
Shipping Costs Explained
I have decided to just be extremely BLUNT in order
To explain why shipping is so high on some orders---so here goes.
These are products made of wood... wood is heavy...
Although we ship a lot of packages, we do not however ship
in large enough quainties to get special shipping rates
from the carriers. So, the shipping cost you get from us
are the same costs that we would get from you
if you were to ship us a package.
There is nothing we can do about what the carriers charge to ship.
We are located in Arkansas. If you are located close to us the shipping will be less.
If you are several states away, or across the country in either direction
the price will be higher...sometimes as high as the product.
Again, there is nothing we can do about this.
We keep our prices as low as we can to try to offset the shipping cost,
but shipping is what it is, and can't be controlled by us.
We can only control what we charge for the products.
For example...if you live, say, in Los Angeles, and you were to order
one of the most popluar displays we have, which packed up will ship for
7 and half pound rate, in a 14x14x14 size box
the cost of shipping on that package, USPS Priority Mail, would be 38.64
that is MORE than the display itself costs.
There is not a thing we can do about it. We can up the price
of the display to make the shipping look better
(if that is even possible)
but we can't control what the Postal Service wants to deliver the package.
UPS used to be less costly, but not anymore. It is just as bad.
As a matter of fact this same package that I
mentioned above, with UPS, will ship for 17 pound rate,
even though it weighs only 7 and half pounds.
I am sure I have smart customers,
so I bet you are starting to get the picture.
All items ship United States Postal Service Priority Mail, First Class or UPS.
You will only be charged what it costs to ship, nothing more.
This may include a small amount for
peanuts and bubblewrap, a box etc.
It just depends on how much is needed to insure the safe delievery of your items.
We want to make sure that
your items arrive to you safe and secure.
Shipping is combined on multiple items if it is possible.
Some items simply cannot be packed with other items.
But most can be combined.
If you have any questions as to what can and cannot be
shipped together please ask us and we will let you know.
We will be glad to
answer any questions that you might have.
International Shipping Available
We will internationally!
So, no matter where you live ordering is always just a few mouse clicks away.
Shipping costs will depend on where you are live.
Shipping rates vary from country to country,
and if you want it shipped by air or ground. (that choice is yours)
We accept the following methods of payment.
Postal Money Orders ~ Mastercard ~ Visa
Discover ~ PayPal
All orders are processed and shipped within 2 to 7 days
unless order volumns are extremely high.
In which case it may extend to 10 days.
These are business days. They exclude weekends and holidays
unless the shop is overrun with orders.
We do work the shop in extrememly high order
conditions 7 days a week if necessary.
If a problem arises that may slow the processing and shipping of your order,
such as illness or if we are flooded with orders etc.,
then you will be informed
if we think that the wait time will be unusually long.
At which time you can choose to cancel your order and
recieve a refund or wait on your order.
Need your order in a big hurry?
We can accomodate you at that!
Orders are filled in the order that they are recieved.
We do not ever put an order in front of an earlier order
However, we do go the extra mile for our customers
We will work late or start early...work weekends...
whatever it takes to assure that you get your order when you need it.
However we are not mind readers.
So if you need this extra service you must let us know at the time you place your order.
There is an extra charge of 8.95 on expedited orders.
WHY this charge?
Because, as stated before, it is extra work and time and
therefore the charge applies.
If you order in a time when there are not an
extreme amount of orders and we can accomoate
you on "normal" working hours, then the charge will NOT apply.
Just email and ask us!
We aim to please!!